EMPLOYMENT OPPORTUNITIES *INTERNAL APPLICANTS ONLY* Salvos Stores is looking for an experienced and well rounded professional for the position of Operations Manager. This is a highly rewarding but challenging role located in Noble Park at our Victoria Distribution Centre, reporting directly to Salvos Stores’ Chief Operating Officer. The RoleThe Operations Manager is responsible for the total supply chain process of Salvos Stores across all states of the Australian Southern Territory. As such this Senior Management role will oversee all call centre, logistics, and warehousing functions to ensure a seamless operational model that will support a greater retail outcome for Salvos Stores and The Salvation Army. Duties and ResponsibilitiesYour role as Operations Manager will include but not be limited to the following:Strategic planning – develop and implement an effective overarching retail support strategy that encompasses the intertwined functions of the call center, donor collections, store transportation, warehousing, stock and supply control, over 5 states, in total support of retail outcomesCollaborate effectively with retail leadership to provide the best level of supply chain service and support available, to all stores throughout the territoryCall Centre – oversee call centre operations, infrastructure and systems to ensure the effective management of call centre staff and functionalityHome collections – oversee an agile end-to-end process of home/donation collectionsStore support – oversee the end-to-end process of logistical store support in its various formsWaste & sustainability management – develop and implement a waste and sustainability strategic plan that effectively manages the overall waste and recycling  process at stores and warehouses ensuring all resource needs are met and running costs are maintained within strict benchmarks to overall business performanceStock management – manage overall stock reserves in all warehouses ensuring balance is maintained between the day-to-day business needs, strategic and cyclic planning of stock levels (in conjunction with retail leadership) and oversight of exporting processesSupply management – oversee the procurement, storage and distribution of varied store supplies ensuring appropriate stock levels are maintained in all warehouses, and an effective supply model to stores is maintainedFleet management – oversee the effective management of the Salvos Stores fleet of trucks and other vehicles assigned to transportation and warehousing tasksBudgeting and cost control – create and maintain budgets for all areas of responsibility ensuring all logistics resource needs are met and running costs are maintained within strict benchmarks to overall business performanceWork Health and Safety – the ongoing management and review of WHS performance of all areas of responsibilityGovernment and other agencies – manage key relationships with government and private agencies that provide services within the logistics services of Salvos Stores YouAs the successful applicant you will have the following attributes:Relevant qualification (diploma or better) in logistics and/or business management, OR,Significant relevant logistics and supply chain management experienceMinimum 5 years senior management experienceStrong people and management experience with demonstrated abilities to interact with senior management, staff, colleagues, cross-functional teams, and external stakeholdersExposure to not for profit and/or retail sectors would be highly regarded Working for Salvos Stores is a rewarding experience, which goes beyond a normal job and allows you to give something back to the community. As someone known for your integrity, you will relate to The Salvation Army Mission and Values. Applicants will be required to consent to a Police Check and medical check. To apply for this position please submit your application online via Salvos Stores Employment Opportunities webpage careers.salvosstores.com.au Applications close 5pm, Wednesday, 21 June 2017. Australia - VIC Melbourne - All locations

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